Support > Upgrade Policy

Our Policy:

All registered users, irrespective of the type of the license they acquired, have a right to upgrade their products. There are two basic options for upgrading your software:

Minor Version Update - Free
Registered users can receive upgrades of the same version of the software they have purchased free of charge. For example, if you have bought the version 1.XXX, then you will receive all the upgrades labelled 1.001 up to 1.999 as they are released, for free.

Full Version Upgrade - 50% Discount
The full upgrade means that you buy a newer version of the same software for half a price. For example, if you are a registered user of the version 1.XXX and you want to buy the version 2.XXX, you pay only half of the full product price.

Full version updates are released every 1-2 years on average.

Questions:

Please don't hesitate to email us on info@valesoftware.com

End User Licence Agreement:

The current EULA for all our products can be found here.